Feedback
Settings → Feedback has two halves: where to send something, and a report file that makes a problem readable to someone who is not sitting at your Mac.
Where to send it
Section titled “Where to send it”Something broken opens a new issue on the project’s tracker. Use it for anything that crashed, hung, or did the wrong thing.
An idea or a question starts a discussion. Feature requests, “is this supposed to work like this”, and anything you would rather talk through than file.
A security issue goes by email, privately, to the address on the page. Not an issue, and not a discussion.
The report file
Section titled “The report file”Save a report to the Desktop bundles everything a bug report needs into a single zip and shows it in Finder. Building it takes a few seconds.
It contains:
- The app’s version and what this Mac is running.
- The setup report: which agents were found, their versions, and whether each was signed in.
- Your settings, and each project’s configuration.
- A summary of the board: the projects, the columns, and how many tickets sat in each.
- The app’s own logs.
- The last eight runs, with their timelines, their events, and the raw agent output behind them.
Every file in it goes through the same redaction the logs get, so token-shaped strings and secret-looking values are replaced before they are written. Your repository’s code is not collected; what appears is whatever the agents wrote into their own output about the files they touched.
Nothing is sent anywhere. The file sits on your Desktop until you attach it to an issue or an email yourself.
What helps most
Section titled “What helps most”A report and one sentence. Which ticket, what you expected, what happened instead. The run timeline in the bundle then usually says the rest.
If the problem is a specific ticket, take the report while that ticket is still on the board and before you delete its run, because the bundle carries the last eight runs and not the ones before them.
Troubleshooting covers the failures that have a known answer. Privacy and your data says what is written to disk in the first place.